How to how does it work?

At the initiative of Freedelity, major brands and smaller retailers alike have chosen to work together to simplify your life, offer you a host of advantages and make sure they can address you in a personalized way.

MyFreedelity is the result of this collaboration.

The operating principles are simple:

The easy

1.

Freedelity processes your personal data in collaboration with your favorite retailers.

To make it simple, fast and efficient, you're usually asked to insert your ID card into a reader, fill in your details at an in-store kiosk, or complete a form on a web page.

The secure

2.

Freedelity then checks whether you are already registered in the referential file, as well as in that of the retailer concerned.

[If this is not the case[/b], a personal MyFreedelity profile is automatically created in your name in order to link your benefits to it and to register your enrolment in the club or loyalty program of the retailer concerned.
If this is the case you are invited to connect to your personal profile
Via your email address, you will be informed how [b]to access your profile[b] on MyFreedelity.

The smart

3.

You are now known to the repository and the owner of a MyFreedelity profile. You can now access your personal data at any time. Thanks to MyFreedelity, you can :

[View[/b] your loyalty points
Find your purchase history in the shops concerned
Find your gift and purchase vouchers
View promotions and benefits reserved for members
Consult, complete or correct your personal data
Modify the permissions given to each retailer to use your contact details for direct marketing purposes
For some brands, request an invoice or initiate the return of an item
Modify your preferences regarding the processing of your personal data by Freedelity

How do I request access to my profile?

Do you still have questions?

Read our questions and answers